Available to policyholders in CT, MA, ME, NC, NH, NJ, PA, RI, VA & VT*
For risk management solutions in IA, ID, IN, MI, MN, ND, OH, OR, SD WI & WA, please visit the Risk Management and Patient Safety Institute website.
Strong clinical risk management is the key to reducing your risk of claim and loss. Coverys is recognized for superior clinical risk management and patient safety programs. We offer many unique services, including comprehensive office appraisals, facility assessments, benchmarking, personal consultations, educational programs and support groups.
An office appraisal is the first step in ensuring your practice is as well guarded against risk as possible. Our registered nurse staff come to your site and will analyze the risk management strengths and opportunities for improvement for your practice, and compare your results with others in the same specialty. Our tool kit of sample forms, tools, policies and procedures as well as written recommendations will guide you to strengthen your practice.
On-site assessments are conducted to address system-wide issues such as credentialing, as well as specific clinical areas, often identified as “high risk” for claims and suits. The assessments are available for healthcare facilities, such as hospitals, ambulatory centers, long term care centers, assisted living facilities and home care agencies.
Comparative data is provided for physician practices and hospitals. Physician office practices are benchmarked with peers in their defined specialty. For hospitals, comparative claims data and risk factors are provided for analysis, education and development of action plans.
We can help you address changing issues in clinical risk management and patient safety and develop strategies for improving your practice through our consultative services. These services are available through our “Representative of the Day” telephone line as well as on-site consultation.
For healthcare professionals facing a claim or suit seeking help to cope with the emotional impact of their claim or suit on their personal and/or professional lives, a confidential emotional support program is available to policyholders at no charge.
Coverys is a proud supporter of Physician Health Services, a program that educates and helps physicians assess health-related issues that could impact their personal and professional lives.
Coverys is also a member of the Massachusetts Coalition for the Prevention of Errors, which improves patient safety through identifying the causes of medical errors and supporting implementation strategies for prevention.
* Coverys member companies Medical Professional Mutual Insurance Company ("ProMutual") and ProSelect Insurance Company ("ProMutual") provide risk management solutions in CT, MA, ME, NC, NH, NJ, PA, RI, VA & VT.