Experts Unveiled Studies and Insights About How to Keep Patients Safe

At a recent Coverys Regional Risk Management Seminar with presenters in Grand Rapids and satellite audiences joining from Madison and West Des Moines, the annual assembly of risk management professionals attracted experts from 12 states and offered rich discussions about the most pressing and contemporary issues in patient safety. 

Boston, MA - September 6, 2016 - Nearly 150 healthcare executives, risk management and quality improvement leaders, physicians, and nursing directors joined liability insurance provider and risk management leader Coverys in three cities to explore the latest insights about patient safety and risk management. Attendees from 12 states gathered in Grand Rapids, Michigan, as well as in simulcast locations in Madison, Wisconsin, and West Des Moines, Iowa. The conference was also a first co-location of the annual PPIC best practices event and the annual Coverys Risk Management Seminar.
“This was my 16th year attending the Coverys Risk Management Seminar, and every year, I leave feeling empowered by the education and resources provided,” states Bonnie Byram, Director of Risk Management/Corporate Compliance, Otsego Memorial Hospital. “This year’s seminar covered best practices in patient safety, new tools and processes for reviewing patient safety events, managing complex care in the emergency department, the impact of organizational culture on patient safety, and best practices for perioperative care. Also included was an illustrative case study on how one hospital system saved $1.6 million on unreimbursed care by intervening to improve delivery of care. I remain incredibly grateful for all that I have learned from Coverys.” 
Conference presenters hailed from Trinity Health (Livonia, MI); SCL Health System (MT, CO, and KS); Mercy Health System (WI and IL); Brigham and Women’s Hospital (Boston); The University of Texas Health Science Center (Houston); the University of Michigan (Ann Arbor); Sparrow Hospital (Lansing, MI); Hartwick College (Oneonta, NY); and from among the leadership team at Coverys.
Presentations featured insights on key issues in risk management and patient safety, such as:
  • Prevention of diagnostic errors
  • How to use EMR technologies to enhance safety
  • Chronic opioid therapy management
  • How to provide best-in-class care to LGBTQ patients.  
 Data shared at the seminar was enlightening:
  • Two-thirds of opioid-related deaths are from prescriptions, and the U.S. consumes 99 percent of the world’s hydrocodone
  • Falls with fractures are the most frequent safety-related events (SREs) in many hospitals  
  • Healthcare facilities are repeating errors because organizational culture is preventing them from addressing the  root causes
  • Radio-frequency identification (RFID) technology prevented retained foreign objects during surgery as expected
  • There is no evidence at this time to support using “sitters” for behavioral health patients to reduce safety risks.
More Educational Opportunities
Healthcare executives and clinicians with interest in patient safety are invited to register for the next seminar, the Northeast Risk Management Seminar on October 14 or 15 (same program both days) at The Conference Center at Waltham Woods (Waltham, Massachusetts).
To enjoy the insights of the recent Midwest seminar and gain access to resources provided to attendees, you’re invited to peruse the conference social media posts on or search the event hashtag #CoverysSeminar.
“We strive to provide access to vitally needed, cutting-edge information in a variety of formats for the professional with limited time. Making healthcare safer for our patients is our passion.  Creating educational access is our means,” says Geri Amori, PhD, vice president for academic affairs at Coverys.