Leadership & Governance

Gregg Hanson is the chief executive officer and president of Coverys. He has served in this position since January 2012 and began his career at Coverys as vice president of underwriting in 2000. He was promoted to senior vice president of underwriting in 2006 and was named the company’s chief operating officer in 2009.
 
Hanson is a graduate of the University of North Dakota where he received a Bachelor of Science degree in business administration. He is a member of the American Society of Healthcare Risk Management and the Professional Liability Underwriting Society.

Joseph Murphy joined Coverys as the chief operating officer in 2015. In this role, he also oversees the underwriting, marketing and distribution, risk management, Coverys Education, claims departments, and Coverys Insurance Services. He plays a pivotal role in the execution of Coverys’ long-term strategic plan.
 
Prior to joining Coverys, Murphy served as the Commissioner of Insurance for the Commonwealth of Massachusetts from 2009 to 2014. In this previous role, Murphy oversaw the implementation of both state and national health reform as well as reforming the Massachusetts private passenger automobile marketplace.  He was an active member of the National Association of Insurance Commissioners (NAIC) and served as chair of the Interstate Insurance Product Regulation Commission, and as a member of the Executive Committee, Property and Casualty Insurance Committee, Reinsurance Task Force, Surplus Lines Task Force and Workers’ Compensation Task Force as well as a number of other committees and task forces. 

Todd Mills joined Coverys as chief financial officer in 2016. He oversees corporate finance functions and leads the financial analysis of short- and long-term strategy to support company growth. He has extensive experience in mergers and acquisitions, strategic finance and planning, capital management, and finance function transformation.

Mills received a Bachelor of Business degree in accounting with a finance sub-major from the University of Technology in Sydney, Australia. He is a chartered accountant (CA) from The Institute of Chartered Accountants of Australia.

Mary Ursul joined Coverys in 2006 and currently serves as executive vice president, managing the medical educational companies within the Coverys enterprise. She also has oversight for the corporate communications for the organization.

Ursul is a member of the Michigan Society of Healthcare Risk Management and was awarded the R. Paul Venzke Award for Outstanding Performance in the Field of Healthcare Risk Management. She is a current member of the State Bar of Michigan and is a licensed registered nurse. Ursul earned a Juris Doctor degree from the University of Detroit, School of Law and a Bachelor of Science degree in nursing from New York University.

Donna Miele-Cesario has served as the chief information officer for Coverys since 2011.  In this role, Miele-Cesario oversees vision and strategy for the Information Technology department. From 2012 until November 2015, she also served as the chief claims officer for the organization.    
 
Miele-Cesario is a member of the Society for Information Management, the Association for Information and Image Management, the Association of Records Managers and Administrators and the Novarica Insurance Technology Research Council. She holds an information systems management graduate certificate from Boston University and a strategic internet management graduate certificate from Northeastern University. Miele-Cesario earned a Bachelor of Science degree in management from Lesley College. 

Joe Zorola is the chief underwriting officer and oversees underwriting across the Coverys enterprise. Zorola has been a member of the Coverys team since 1986, serving as vice president of underwriting, director, and senior manager of underwriting.
 
Zorola is a member of the Professional Liability Underwriting Society and is a licensed Massachusetts Property and Casualty producer. He is a graduate of Brown University where he earned his Bachelor of Arts degree with a concentration in mathematics. 

Lynnette Matza is the president and chief executive officer of Preferred Professional Insurance Company (PPIC^®), a Coverys company. She joined PPIC in 1988 as controller. During her tenure, Matza served as vice president of finance, chief financial officer and senior vice president, and president and chief executive officer, a role she has had since 2011.

Matza is a member of the American Institute of Certified Public Accountants, the Nebraska Society of Certified Public Accountants, and graduated with high distinction from the University of Nebraska Lincoln with a Bachelor of Science in business administration with an emphasis in accounting.

Joshua Salman is the president and chief executive officer of Healthcare Underwriters Group (HU), a Coverys company.  In 2003, Salman co-founded HU and its parent company, Global Insurance Management Company (GIMC).  He joined Coverys when GIMC/HU was acquired in 2017.
 
For nearly 20 years, Salman has been a successful insurance executive and entrepreneur. Prior to forming GIMC and HU, he worked with some of the largest professional liability companies in the United States. Salman earned his MBA from Nova Southeastern University and is an alumnus of Indiana University.

Erin Brennan Bagley joined Coverys in April 2014 as vice president and general counsel. She is responsible for oversight of the company’s legal department as it carries out its mission to advise the company on all corporate, regulatory and legal matters enterprise-wide.
 
Bagley is a Hearing Committee Member with the Massachusetts Board of Bar Overseers, earned a Juris Doctor from Suffolk University Law School in Massachusetts, and a Bachelor of Science degree in psychology from St. Lawrence University in New York. She is admitted to practice in Connecticut, Massachusetts, and in the United States District Court for the District of Massachusetts.

Kipp Carpenter serves as the vice president of underwriting for Coverys’ Midwest operations. He joined Coverys in 2003, previously working in Information Technology and project management. In 2012, Carpenter transitioned into the underwriting department and was promoted to vice president in June 2014.

Carpenter is a Registered Professional Liability Underwriter (RPLU) and is a member of the Professional Liability Underwriting Society. He is licensed as a Property and Casualty Producer in the state of Michigan. Carpenter earned a Bachelor of Science degree in business administration and accounting from California State University San Marcos.

Eric Crockett joined Coverys in 2002 and currently serves as the vice president of Information Technology. He provides strategy for application development, quality assurance, information security, voice and data communications, and oversees the underlying IT infrastructure for the entire organization.

Crockett has local area networks and data communications certifications from Northeastern University and earned a Bachelor of Science degree in business administration from St. Michael's College in Vermont.

Tara Gibson is the vice president of risk management for Coverys. She manages the creation and execution of patient safety and risk management strategies for all Coverys policyholders, including physicians, practice groups, hospitals, surgicenters and other healthcare facilities.

Previously, Gibson served as a senior manager and manager in the underwriting department and was responsible for the development and implementation of underwriting strategies. When she first joined Coverys (then ProMutual Group) in 1998, she was a senior underwriter and was promoted to product development manager. Before joining Coverys, Gibson served as an account underwriter for the St. Paul Companies.

Gibson is a graduate of Rider University where she received a Bachelor of Science degree in Finance. She holds designations as a Registered Professional Liability Underwriter (RPLU), a Chartered Property and Casualty Underwriter (CPCU), and an Associate in Reinsurance (ARe). She is a licensed Massachusetts Property and Casualty Broker and holds non-resident licenses throughout New England and the Mid-Atlantic states.

Robert Hanscom joined Coverys in August 2013 and serves as the vice president of business analytics. He is responsible for oversight of enterprise-wide data quality, data governance, comparative benchmarking, and the advancement of analytics to support the business in delivering on its overall strategy.

Hanscom earned a Juris Doctorate from Pepperdine University School of Law and a Bachelor of Arts degree in history from Pacific Union College in California.

Steve Langlois has been with Coverys since 1989 and manages the actuarial function for the entire organization as the vice president of actuarial. Langlois first joined the organization as an underwriting assistant and has worked as an underwriter, a statistical analyst and actuarial analyst during his tenure with Coverys.

Langlois received a Bachelor of Arts degree in mathematics from Boston College and an associate degree in underwriting designation from the Insurance Institute of America.

Veronica Matejko has over 30 years of experience in the insurance industry with a focus on workers’ compensation. In her role at Coverys as the vice president of workers’ compensation services, Matejko manages the insurance and self-insured workers’ compensation programs, sales efforts, and works with staff to identify growth opportunities.

Matejko is a Chartered Property Casualty Underwriter (CPCU) and a licensed property and casualty producer. She earned a Master of Business Administration degree in integrative management and a Bachelor of Science degree in retail management from Michigan State University.

Sam Mezzich joined Coverys in 2015 and leads Coverys Specialty Insurance Company as president. He manages all excess and surplus underwriting efforts for the organization.

Mezzich has over 25 years of medical professional underwriting experience and earned a Bachelor of Science degree from St. Francis College in New York City

Michael Miller is responsible for underwriting operations enterprise-wide as vice president of underwriting. He has been with Coverys since 1998, starting as an underwriter and then serving in a variety of positions within the underwriting department, most recently as regional vice president of underwriting for the East region.

Miller holds designations as a Registered Professional Liability Underwriter (RPLU) and a Chartered Property Casualty Underwriter (CPCU). He is a licensed property and casualty producer and is a member of the Professional Liability Underwriting Society and the CPCU Society. Miller earned his Bachelor of Science degree in business administration from Elizabethtown College in Pennsylvania, with a concentration in accounting and economics.

Noreen Fiore-Sarno has been with Coverys since 2000 and currently serves as the vice president of human resources. She is responsible for all human resource operations at Coverys.

Fiore-Sarno earned a graduate certificate in human resource management from Northeastern University and is a member of the Society of Human Resource Management. She is a graduate of the University of Massachusetts-Lowell where she earned a Bachelor of Science degree with a major in criminal justice and a minor in psychology.

Barbara Staples serves as the vice president of claims for Coverys and is responsible for overseeing the claims operations in the East and West regions. She has been with Coverys since 1990 and has over 35 years of industry experience.

Staples is a member of the Professional Liability Foundation in Massachusetts and the Professional Liability Underwriting Society. She received a Bachelor of Science degree in nursing from Salem State University in Massachusetts.

Brian York joined Coverys in 2014 as underwriting manager. He now serves as the vice president of underwriting, overseeing Coverys Custom Accounts, the large account underwriting division for the organization. In this role, he is responsible for product and program development, strategy and reinsurance relationships to serve the needs of self-insured healthcare institutions and physician practices, and those involved with captive structures.

York holds Chartered Property Casualty Underwriters (CPCU) designation and earned a Bachelor of Science degree from Temple University’s College of Health, Physical Education, Recreation and Dance in Pennsylvania.

Wayne Zack is the senior vice president of claims and oversees the operations of claims services for the organization in the Midwest region. He brings over 25 years of experience in claims management to the department.

Wayne Zack holds Chartered Property Casualty Underwriters (CPCU) designation, is a member of the Michigan Society for Healthcare Risk Management (MSHRM), and earned a Bachelor of Science degree in business administration from Indiana University of Pennsylvania.

William Chapdelaine joined Coverys in August 2016 as the senior vice president of marketing. Chapdelaine has over 30 years of years of industry experience and brings an extensive track record of building strategic distribution plans and driving results through foundational sales disciplines.

Chapdelaine received a MBA in finance from the University of Connecticut and a Bachelor of Science degree from the University of Bridgeport in Connecticut.