Leadership & Governance

Joseph Murphy is the chief executive officer and president of Coverys. He has served in this position since April 2021 and began his career at Coverys as chief operating officer in 2015.
 
Prior to joining Coverys, Murphy served as the Commissioner of Insurance for the Commonwealth of Massachusetts from 2009 to 2014. In this previous role, Murphy oversaw the implementation of both state and national health reform as well as reforming the Massachusetts private passenger automobile marketplace.  He was an active member of the National Association of Insurance Commissioners (NAIC) and served as chair of the Interstate Insurance Product Regulation Commission, and as a member of the Executive Committee, Property and Casualty Insurance Committee, Reinsurance Task Force, Surplus Lines Task Force and Workers’ Compensation Task Force as well as a number of other committees and task forces. 

Erin Brennan Bagley joined Coverys in April 2014 as vice president and general counsel. She is responsible for oversight of the company’s legal department as it carries out its mission to advise the company on all corporate, regulatory and legal matters enterprise-wide.
 
Bagley is a Hearing Committee Member with the Massachusetts Board of Bar Overseers, earned a Juris Doctor from Suffolk University Law School in Massachusetts, and a Bachelor of Science degree in psychology from St. Lawrence University in New York. She is admitted to practice in Connecticut, Massachusetts, and in the United States District Court for the District of Massachusetts.

Valoree Celona joined Coverys as president of programs and allied health in 2020. She has over 30 years of casualty and professional liability underwriting experience working within the primary, reinsurance, and consulting industries. Prior to Coverys, Celona was senior vice president of programs and physicians at Ironshore/Liberty Mutual and before that served as healthcare division executive for Liberty International Underwriters.
 
Celona earned her Bachelor of Arts degree in economics from Fordham University. She is a designated chartered property casualty underwriter (CPCU).

William Chapdelaine joined Coverys in August 2016 as the senior vice president of business development and distribution. Chapdelaine has over 30 years of years of industry experience and brings an extensive track record of building strategic distribution plans and driving results through foundational sales disciplines.

Chapdelaine received a MBA in finance from the University of Connecticut and a Bachelor of Science degree from the University of Bridgeport in Connecticut.

Eric Crockett joined Coverys in 2002 and currently serves as the senior vice president of information technology. He provides strategy for application development, quality assurance, information security, voice and data communications, and oversees the underlying IT infrastructure for the entire organization.

Crockett has local area networks and data communications certifications from Northeastern University and earned a Bachelor of Science degree in business administration from St. Michael's College in Vermont.

Noreen Fiore-Sarno has been with Coverys since 2000 and currently serves as the vice president of human resources. She is responsible for all human resource operations at Coverys.

Fiore-Sarno earned a graduate certificate in human resource management from Northeastern University and is a member of the Society of Human Resource Management. She is a graduate of the University of Massachusetts-Lowell where she earned a Bachelor of Science degree with a major in criminal justice and a minor in psychology.

Tara Gibson is the senior vice president of claims at Coverys. She is responsible for overseeing claims management across the Coverys enterprise and is committed to providing quality claims services for Coverys policyholders. Tara has been a member of the Coverys team since 1998 and has previously served as vice president of risk management, senior manager and manager of underwriting, and product development manager. She holds registered professional liability underwriter (RPLU), chartered property and casualty underwriter (CPCU), associate in fidelity and surety bonding (AFSB), and associate in reinsurance (ARe) designations. Tara is also a licensed Massachusetts Property and Casualty Broker and holds non-resident licenses throughout New England and the Mid-Atlantic states. She is a graduate of Rider University, where she received a Bachelor of Science degree in finance.

Robert Hanscom joined Coverys in August 2013 and serves as the vice president of risk management and analytics. He is responsible for oversight of enterprise-wide risk management services, data quality, data governance, comparative benchmarking, and the advancement of analytics to support the business in delivering on its overall strategy. His department serves our insureds with data-driven, proactive risk management expertise, assessments, consultation, content, and insights as to how to effectively prevent patient harm.

Hanscom earned a Juris Doctor degree from Pepperdine University School of Law and a Bachelor of Arts degree in history from Pacific Union College in California.

Steve Langlois has been with Coverys since 1989 and manages the actuarial function for the entire organization as the vice president of actuarial. Langlois first joined the organization as an underwriting assistant and has worked as an underwriter, a statistical analyst and actuarial analyst during his tenure with Coverys.

Langlois received a Bachelor of Arts degree in mathematics from Boston College and an associate degree in underwriting designation from the Insurance Institute of America.

Amanda McHale serves as the vice president of Coverys Custom Accounts, the large account underwriting division for the organization. In this role, she is responsible for product and program development and strategy and reinsurance relationships to serve the needs of self-insured healthcare institutions and physician practices and those involved with captive structures. She joined Coverys in 1999 and has held various roles in the underwriting department.

McHale is a licensed Massachusetts property and casualty producer and a member of the Professional Liability Underwriting Society (PLUS). She earned a Bachelor of Science degree in comprehensive science from Villanova University. 

Sam Mezzich joined Coverys in 2015 and leads Coverys Specialty Insurance Company as president. He manages all excess and surplus underwriting efforts for the organization.

Mezzich has over 25 years of medical professional underwriting experience and earned a Bachelor of Science degree from St. Francis College in New York City

Michael Miller is responsible for underwriting operations enterprise-wide as vice president of underwriting. He has been with Coverys since 1998, starting as an underwriter and then serving in a variety of positions within the underwriting department, most recently as regional vice president of underwriting for the East region.

Miller holds designations as a Registered Professional Liability Underwriter (RPLU) and a Chartered Property Casualty Underwriter (CPCU). He is a licensed property and casualty producer and is a member of the Professional Liability Underwriting Society and the CPCU Society. Miller earned his Bachelor of Science degree in business administration from Elizabethtown College in Pennsylvania, with a concentration in accounting and economics.

Todd Mills joined Coverys as chief financial officer in 2016. He oversees corporate finance functions and leads the financial analysis of short- and long-term strategy to support company growth. He has extensive experience in mergers and acquisitions, strategic finance and planning, capital management, and finance function transformation.

Mills received a Bachelor of Business degree in accounting with a finance sub-major from the University of Technology in Sydney, Australia. He is a chartered accountant (CA) from The Institute of Chartered Accountants of Australia.

Beth Murphy joined Coverys in 2013 and serves as the vice president of organizational & leadership development. In her role, Beth acts as an internal consultant and business partner providing expertise in the areas of organizational health, change management, employee engagement and talent development. Specific areas that Beth and her team focus on include the design and delivery of management and leadership development training programs, the facilitation of team effectiveness sessions, executive coaching and organization development and strategy work.

Murphy earned a Bachelor of Science degree in business administration from Bryant University in Rhode Island.

Dana Obrentz joined Coverys as vice president of programs and allied health in 2020. Prior to Coverys, she served as vice president at Liberty Mutual and AIG where she managed multi-line portfolios of property and casualty insurance. Before transitioning into insurance, Obrentz worked as a vice president at Deutsche Bank AG New York, where she negotiated global fixed income institutional trading contracts.
 
Obrentz earned her Bachelor of Arts degree from the University of Maryland, College Park and is a graduate of the College Park Scholars program for international studies.

Stephanie Sheps is the vice president of claims. She is responsible for oversight of claims operations in the East and West regions, as well as national claims operations for Coverys Specialty Insurance Company and Coverys Custom Accounts.

Sheps is a member of the International Association of Defense Counsel, the Professional Liability Underwriters Society, and serves as Vice Chairperson of the Professional Liability Foundation of Massachusetts. She received a Bachelor of Arts degree from Duke University, with a dual major in political science and French. Sheps is a member of the Massachusetts bar and earned a Juris Doctor degree from Boston University School of Law.

 

Brian York joined Coverys in 2014 and currently leads Coverys’ Value-Based Care (VBC) product line. Brian manages a cross-functional team charged with developing innovative products and strategies that support healthcare providers who are transitioning from fee-for-service to alternative payment models. Prior to leading the VBC team, Brian served as vice president of Custom Accounts, the large account underwriting division for the organization. In this role, he was responsible for product and program development, strategy, and reinsurance solutions to serve the needs of self-insured healthcare institutions and physician practices and those involved with captive structures.

York holds a Chartered Property Casualty Underwriters (CPCU) designation and earned a Bachelor of Science degree from Temple University’s College of Health, Physical Education, Recreation, and Dance in Pennsylvania. 

Joe Zorola, CPCU, oversees the direction and governance of diversity, equity, and inclusion efforts across the Coverys enterprise. Previously, he was the chief underwriting officer with oversight of underwriting, workers compensation, and product development. Zorola has been a member of the Coverys team since 1986.
 
Zorola is a member of the Professional Liability Underwriting Society and is a licensed Massachusetts property and casualty producer. He is a governing member of the Massachusetts Medical Malpractice Reinsurance Plan. He is a graduate of Brown University where he earned his bachelor of arts degree with a concentration in mathematics.