By Tara Gibson, CPCU, RPLU, ARe; Ann Burke, RN, CPHRM, CPPS; Solveig Dittmann, RN, BA, BSN, CPHRM; Maryann Small, MBA
This article belongs to the Coverys series A Dose of Insight ®.
The hospital emergency department (ED) is at the forefront of healthcare delivery. Coverys data shows that EDs are the fourth most common healthcare delivery location to trigger a malpractice claim. This report provides insight into the root causes of claims occurring in the ED based on an analysis of 1,362 ED-related closed medical professional liability claims at Coverys across a five-year period (2014-2018). Our goal is to provide emergency medicine providers and healthcare leaders with fresh perspectives, data-driven insights, and more effective strategies to meet the needs of patients seeking emergency services.
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