Proactive risk identification and management are two of the most cost-effective methods of mitigating risk exposure for an organization. Coverys assessments are customized to address the present and emerging risk trends of the selected clinical area with a focus on:
- Proactive risk identification and response
- Patient safety practices and culture of safety
- Patient flow and hand-offs
- Documentation, teamwork and communication
Coverys customized clinical risk assessments include:
- Review of facility and department policies and procedures, interviews with key medical and clinical leaders and front-line staff, medical record review and observation of clinical practice
- Opening and closing conferences
- Final report summarizing strengths and opportunities
- Prioritized action plan
Our assessment expertise extends to the following areas:
- Ambulatory Care
- Bariatrics
- Behavioral Health
- Emergency Services
- Endoscopy/Digestive Care
- Infection Prevention and Control Program
- Infusion Centers
- Intensive Care
- Long-Term Care/Aging Services
- Medical Staff Office
- Medication Safety
- Nursing
- Perinatal Services
- Physician Office/Clinic
- Rehabilitation Services
- Risk Management/Patient Safety Program
- Radiology Services
- Surgery Centers
Specialty Assessments
Gap Analysis and Strategic Planning Assessment
When armed with a strategic road map, limited risk management resources can be concentrated on the clinical, operational and business risks that present the most significant exposures for an organization. This service analyzes current risk management and patient safety processes, focusing on finding gaps in best practices. This analysis is often conducted before or after an acquisition, or before assigning a new leader to a specific department.
High-Reliability Assessment
The cycle of patient harm continues daily in healthcare organizations, often because the same solutions are applied to particular patient safety events. High-reliability organizations create solutions that actually reduce harm. The building blocks for high reliability include a culture of safety, timely recognition and response, robust process improvement, organizational learning and transparency.