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September • 14 • 2021

A Dose of Insight – Care Transitions

White Paper

By Robert Hanscom, JD; Maryann Small, MBA; Ann Fiala, RN, BSN, CPHRM, CHC, CHPC; Patricia Bennett, RN, CPC; Barbara Ricci, BS, AIC



​​​​​​​This white paper provides insight into trends and root causes of claims involving care transitions.

This white paper is part of our A Dose of Insight® series.

View the companion video: Coverys experts discuss mitigating associated risks

Healthcare in the United States is incredibly complex and fragmented. Patients are often assessed, treated, and monitored by multiple clinicians in multiple facilities which can result in a rushed and complicated episode of care that includes many players and interactions.

Coverys claims data shows that while care transitions—in and of themselves—are not a major primary allegation in malpractice claims, they are more likely to result in indemnity payments and significant patient harm than many other types of events that trigger claims. And because U.S. healthcare often involves care transitions, it stands to reason that many malpractice claims that allege other primary causes (e.g., medication, diagnostic, or surgical error) might also have a component of risk related to one or more care transitions.

Our goal in sharing this report is to provide clinicians and other healthcare professionals with fresh perspectives, data-driven insights, and more effective strategies to meet the needs of the patients whose care begins, ends, or transitions through their purview.


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Copyrighted. No legal or medical advice intended. This post includes general risk management guidelines. Such materials are for informational purposes only and may not reflect the most current legal or medical developments. These informational materials are not intended, and must not be taken, as legal or medical advice on any particular set of facts or circumstances. 


  • White Paper