Expert Insights
Thought Leadership from Our Experts
Risk Management & Patient Safety
June • 13 • 2024
Communication and Resolution: Lessons Learned From REACT
How should healthcare providers respond to and interact with a patient who has experienced a bad outcome or adverse event?
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May • 28 • 2024
Legal and Ethical Considerations for Treating Patients Without Families
Unrepresented patients pose unique challenges to healthcare facilities. Thoughtful policies can reduce both patient harm and...
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May • 16 • 2024
Return of Body Tissue or Explanted Materials to Patients
Patient requests for the return of body tissues and explanted materials are becoming more commonplace, but they often take...
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April • 29 • 2024
Teach-Back: An Effective Patient Education Strategy
Teach-back is an effective communication technique that healthcare professionals can use to help ensure patients understand the...
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April • 18 • 2024
Healthcare AI Revolution: Balancing Benefits & Risks
Learn about the risks and opportunities associated with AI in healthcare.
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April • 10 • 2024
The Dangers of Intuitive Thinking in the Diagnostic Process
Cognitive biases impact practitioners’ decision-making ability and can lead to diagnostic error, patient harm, and claims.
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March • 29 • 2024
Vendors in Patient Care Areas: Liability Exposures
Pharmaceutical and device vendors in the healthcare setting can pose risks to patient privacy and create bias in prescribing...
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March • 13 • 2024
Discharge Lounges: An Innovative Way to Reduce ED Overcrowding
When well designed, discharge lounges can be an innovative, cost-effective way to relieve ED overcrowding by accelerating access...
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February • 29 • 2024
Managing Risk When Dealing With Biased Patient Requests
Biased patient demands are not uncommon. Healthcare facilities must establish procedures to help staff members manage bias...
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February • 7 • 2024
Evolving With HIPAA: Understanding the Updates
Learn about the core elements of HIPAA and evolving changes to HIPAA regulations.
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