Services

The REACT Program

REACT® (Respond Effectively And Communicate Timely) is a program designed to address the needs of eligible Coverys policyholders and their patients after an adverse event has taken place. The REACT Program provides eligible policyholders with consultation on disclosure and, if appropriate, apology, following an adverse event. If the adverse event is eligible for the REACT Program, policyholders receive consultation from our REACT Program manager who assists them through communications with the patient, including the disclosure and apology process. These services are offered as part of RiskRx® PRO, our integrated suite of policyholder services that integrates proactive risk mitigation with powerful claims resolution strategies.